Easy guide to Axis Bank Credit Card Customer Care helpline
Axis Bank claims that its Credit cards provide unmatched privileges and offers. Each of the Axis Bank Credit cards promises lots of deals and discounts. They regularly offer their customers additional discounts with major online retailers. Additionally customers can get dining offers, movie ticket discounts, access to exclusive airport lounge, vouchers, fuel surcharge waiver and cashback’s. Axis Bank also provides the option of customizing the Credit card according to customer requirements.
Axis Bank Credit card Customer care through their helpline is available around the clock. They also provide a transparent path to escalate issue if resolution is not satisfactory. Customer can get in touch with the nodal officer. If the concern is still not addressed then principal nodal officer. If all else fails then the Banking Ombudsman is also available for escalation.
Axis Bank Customer Care Toll Free Number
For Retail Banking customers the following are the two Customer care numbers. You will be greeted with an Integrated Voice Response (IVR) software. Customer should navigate through the options and at the end they can talk with the Customer representation for his/her Credit card query.
For Agriculture or Rural areas there is separate helpline number as follows,
Note to customers that these are not toll free number and you will be charged by phone operator for the call duration.
Axis Bank Credit card lost or stolen:
Axis Bank has provided separate helpline number in case your Credit card has been stolen or lost. This helps immediate blocking of Credit card so that its misuse can be stopped. These numbers are toll free so customer is not charged by phone operator for call duration. The numbers are as follows,
Credit Card SMS Customer Service Number
In addition to helpline number, customer can also block his Credit card with SMS. Simply send an SMS “BLOCK <space> last 4 digits of the card” to 5676782 from your registered mobile number. i.e: BLOCK XXXX.
Axis Bank Toll Free Number for bank account related enquiries
- Call: 1800-419-5959 to get your Account Balance
- Call: 1800-419-6969 to get your Mini Statement
Axis Bank Credit Card Customer Care – NRI Toll-Free Phone Numbers
|USA||1855 205 5577|
|Australia||1800 153 861|
|Bahrain||800 11 300|
|Canada||1855 436 0726|
|UK||0808 178 5040|
|UAE||8000 3570 3218|
|Saudi Arabia||800 850 0000
|Singapore||800 1206 355
|Qatar||00 800 100 348|
Axis Bank Customer Care E Mail Addresses
|All Other Credit Cards||Creditcards[at]axisbank[dot]com|
|NRI Account Holders||Nri[dot]services[at]axisbank[dot]com|
Axis Bank Limited, Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai – 400 025 Tel: (022) 2425 2525
Axis Bank Limited, “TRISHUL”, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad – 380 006
Web Address of Axis Bank
Visit Axis Bank Official website and acquire more information from there: www.axisbank.com/Contact-us
- You Tube–>>http://www.youtube.com/axisbank