Axis Bank Credit Card Customer Care Number – 24×7 Toll Free Phone Numbers

Easy guide to Axis Bank Credit Card Customer Care helpline

Axis Bank claims that its Credit cards provide unmatched privileges and offers. Each of the Axis Bank Credit cards promises lots of deals and discounts. They regularly offer their customers additional discounts with major online retailers. Additionally customers can get dining offers, movie ticket discounts, access to exclusive airport lounge, vouchers, fuel surcharge waiver and cashback’s. Axis Bank also provides the option of customizing the Credit card according to customer requirements.

Axis Bank Credit card Customer care through their helpline is available around the clock. They also provide a transparent path to escalate issue if resolution is not satisfactory. Customer can get in touch with the nodal officer. If the concern is still not addressed then principal nodal officer. If all else fails then the Banking Ombudsman is also available for escalation.

Axis Bank Customer Care Toll Free Number

For Retail Banking customers the following are the two Customer care numbers. You will be greeted with an Integrated Voice Response (IVR) software. Customer should navigate through the options and at the end they can talk with the Customer representation for his/her Credit card query.

  • 1-860-419-5555
  • 1-860-500-5555

For Agriculture or Rural areas there is separate helpline number as follows,

  • 1-800-103-5577

Note to customers that these are not toll free number and you will be charged by phone operator for the call duration.

Axis Bank Credit card lost or stolen:

Axis Bank has provided separate helpline number in case your Credit card has been stolen or lost. This helps immediate blocking of Credit card so that its misuse can be stopped. These numbers are toll free so customer is not charged by phone operator for call duration. The numbers are as follows,

  • 1-860-419-5555
  • 1-860-500-5555

Credit Card SMS Customer Service Number

In addition to helpline number, customer can also block his Credit card with SMS. Simply send an SMS “BLOCK <space>  last 4 digits of the card” to 5676782 from your registered mobile number. i.e: BLOCK XXXX.

Axis Bank Toll Free Number for bank account related enquiries

  • Call: 1800-419-5959 to get your Account Balance
  • Call: 1800-419-6969 to get your Mini Statement

Axis Bank Credit Card Customer Care – NRI Toll-Free Phone Numbers

CountryToll-Free Number
USA1855 205 5577
Australia1800 153 861
Bahrain800 11 300
Canada1855 436 0726
UK0808 178 5040
UAE8000 3570 3218
Saudi Arabia

800 850 0000

Singapore800 1206 355

Qatar00 800 100 348

Axis Bank Customer Care E Mail Addresses

All Other Credit Cards Creditcards[at]axisbank[dot]com
Prepaid Cards Prepaid[dot]cards[at]axisbank[dot]com
Loans Loans[at]axisbank[dot]com
Travel Cards Travel[dot]currency[at]axisbank[dot]com
NRI Account Holders Nri[dot]services[at]axisbank[dot]com

Corporate Office

Axis Bank Limited, Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai – 400 025 Tel: (022) 2425 2525

Registered Office

Axis Bank Limited, “TRISHUL”, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad – 380 006

Web Address of Axis Bank

Visit Axis Bank Official website and acquire more information from there:

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